Automate workflows, unlock real-time insights, and elevate every customer touchpoint.
Where technology and sales intersect — creating value in every customer conversation.
With SaleChat's agent-centric workspace, your team slashes response times while focusing on high-impact, strategic work.
AI agents that answer every lead by web chat, SMS, WhatsApp, and phone the moment it lands — 24/7 — backed by a full CRM: contacts, pipeline, unified inbox, workflows, and reports in one branded workspace.
What are AI agents?
An AI agent is an autonomous software entity powered by large language models. It consumes a customer's message, plans a multi-step strategy, draws on your business knowledge, and returns a polished answer — in seconds, on the channel the customer already uses.
Why it matters:
Agents free your team from repetitive click-work. Low-level execution is delegated to specialised bots, while humans retain the critical roles of quality controller and strategic evaluator — every conversation is logged, auditable, and one click from a human takeover.
One persona, live on every channel:
Key capabilities
Self-built workflows
Dynamically construct the optimal sequence of actions for any goal — qualify, book, follow up, escalate.
Contextual personalisation
Every reply is tuned to the individual customer — their history, channel, and your business knowledge base.
Continuous learning
The agent improves with every interaction and every refresh of your website knowledge base.
Agile adaptation
Responds instantly to changing data, business hours, escalation keywords, and edge cases.
AI agents deliver tangible value across the entire organisation.
Boosted Productivity
Automates rote processes — from lead capture to follow-up sequences — so your team invests saved hours in revenue-generating work.
Enhanced Customer Service
Provides 24/7 instant answers with near-human empathy, reduces average handling time, and keeps a consistent tone across channels.
Increased Revenue
Instant speed-to-lead, automatic qualification, and booked callbacks accelerate deal velocity while nothing slips through the cracks.
Reliability & Adaptability
Escalation keywords, business hours, and human takeover are built in — the agent knows when to hand the conversation to your team.
One pane of glass
Omni-channel engagement platform
The connective tissue between your business and every channel where customers live. Employees manage every interaction from a single inbox — no context-switching, no missed messages.
Supported channels
Messengers & Chat
Voice
Email & SMS
Result:
Engage customers wherever they are, while your team works from one inbox — cutting context-switching and boosting first-contact resolution.
Core capabilities
Unified Inbox
Every conversation — team channels, DMs, and client threads across all platforms — in a single searchable feed with topics, replies, and reactions.
Visual Workflow Builder
Drag-and-drop canvas for auto-responses, escalations, approvals, and data-sync rules — loops, branches, and human-in-the-loop steps without code.
AI Assistants on Every Channel
One persona answers web chat, SMS, WhatsApp, DMs, and phone calls — sharing the same knowledge base everywhere, with suggest or full-auto modes.
Analytics & Reporting
Date-range KPIs, pipeline funnel, won-revenue charts, and lead-source breakdowns — live, with CSV export.
Security & Governance
Role-based access per workspace, server-side authorization on every request, audit trails, and one-click data export.
The full CRM underneath
Everything you need. Nothing you don't.
The agents answer — and every conversation lands in a complete CRM built for teams that close deals.
AI agents that never miss a lead
An AI agent answers your website chat, inbound texts, WhatsApp, and phone calls 24/7 — qualifying leads and booking follow-ups the moment intent shows up, even at 2am.
Contacts that don't slip through
A clean list, fast search, profile pages with notes and a unified activity timeline. Import from a CSV in 30 seconds.
Pipeline you can actually drag
Six-stage Kanban board with deal cards, stage timers, and a lost-reason prompt so you learn from what doesn't close.
Speed-to-Lead workflows
Form submits trigger an SMS + email sequence within seconds. A visual builder with branches, waits, and approvals — configure once, watch response time drop under a minute.
Calendar, tasks & booking pages
Month-grid calendar, due-today badge, contact-linked events, and public booking pages with slot pickers and reminders.
Forms, quotes & invoices
Hosted lead forms with attribution capture, line-itemed quotes your clients accept online, and invoices with payment links.
Built-in website builder
Spin up a marketing site or video sales letter funnel in minutes. Live URL in 1–3 minutes after you hit Build.
Email + SMS from a contact profile
One click to send. Replies route straight back to your inbox — no shared mailbox, no copy-paste.
Reports that load instantly
Date-range KPIs, pipeline funnel, won-revenue chart, leads-by-source donut. No spreadsheet exports required.
Department-specific solutions
Sales
Automated lead qualification, calendar booking, quote follow-ups, and click-to-call — with intelligent hand-off to human reps at crucial negotiation points.
Marketing
Bulk email broadcasts, a social planner for Facebook and Instagram, hosted lead forms, and full UTM attribution on every captured contact.
Customer Support
A knowledge-base-backed agent answers most inbound questions autonomously, escalating the rest to your team inbox with full conversation history.
Frequently asked
Can't find what you're looking for? Email hello@salechat.ai.
Book a discovery call. We set up your branded workspace, import your contacts, configure the AI agent's persona around your business, and connect the channels you use — web chat, SMS, WhatsApp, voice, Messenger. Most teams are live within days, not months.
Web chat on your site, SMS, WhatsApp, Facebook Messenger, Instagram DM, and phone calls (the agent answers inbound calls and can proactively dial for campaigns). One persona, one knowledge base, every channel — and a human can take over any conversation with one click.
Drop in a CSV from Sheets, HubSpot, Pipedrive, or anywhere else. Our importer fuzzy-matches name / email / phone / company columns automatically; map anything else manually.
Send from any contact profile in one click — replies route straight to your inbox via Reply-To. Bulk email broadcasts with unsubscribe compliance are built in, and your workspace can send from your own branded domain.
All data is workspace-scoped — only you and the people you invite can read or write to it. Every request is authorized server-side, data is encrypted at rest, and everything exports as CSV at any time.
Yes — a versioned REST API for contacts, deals, tasks, events, and form submissions, plus signed outbound webhooks. Ready-made recipes for Zapier, Make, and n8n are included in the workspace.
Let's discuss your AI agent project.
Tell us about your business and we'll get you set up — contacts imported, channels connected, agent trained on your knowledge base. Ready to run in days, not months.